[802.3af] FW: 802all: WARNING: Amex Credit Cards are NOT Working on Web Registration Yet !!!
-----Original Message-----
From: owner-stds-802-all@xxxxxxxxxxxxxxxxxx
[mailto:owner-stds-802-all@xxxxxxxxxxxxxxxxxx]On Behalf Of Rigsbee,
Everett O
Sent: Wednesday, June 13, 2001 4:19 PM
To: 802 ALL
Cc: 802 Exec
Subject: 802all: WARNING: Amex Credit Cards are NOT Working on Web
Registration Yet !!!
ATTENTION: All IEEE 802 Attendees !!!
Our Web Registration Pilot Program Has a Problem !!! All AMEX cards are
being rejected (including mine). This is due to an improper coding of the
Amex Merchant account at our credit card processor. They have promised that
this should be fixed in 24 to 48 hours.
Transactions for VISA, M/C, and Discover cards seem to work fine. If you
must use an AMEX card for your registration, we suggest you try again on
Friday. We will post another message when this problem has been proven to
be resolved.
We do recognize that the generic "Transaction Declined" message is confusing
because it indicates several possibilities, which may or may not apply.
Please be assured that our system does not attempt to verify addresses or
ZIP codes with the ones which the credit card company has on file. That is
NOT the reason your transaction was declined.
Some Additional User Tips:
* International Phone Numbers: the VeriSign field checker does not allow a
"+" (i.e. Plus Sign) in front of the Country Code, even though it IS the
most common convention. They are apparently working on a fix for this, but
suggest that in the meantime that you may use a "-" (i.e. a Minus
Sign/Hyphen) instead.
* The "State" field has now been made optional to alleviate difficulties for
some of our International attendees whose countries don't have states. If
we restore the mandatory requirement in the future, we will include the
instruction to enter "NA" if the field is "not applicable for your country".
* There is no provision for a "Credit Card On-File" any more. Keeping
credit card info on file is too much of a potential liability. We only
resorted to that option because we did not have a secure method for
processing payments. Now that we have a secure (encrypted) payment
mechanism we will no longer store credit card information.
* The processing for your charge is now immediate (within 24 hours) of
approval.
We're very sorry about the start-up problems but we hope to continue
improving as we gain more experience. Please bear with us, and if you
experience or spot a problem, please let us know ASAP.
Thanx, Buzz
Dr. Everett O. (Buzz) Rigsbee
Boeing - SSG
PO Box 3707, M/S: 7M-FM
Seattle, WA 98324-2207
(425) 865-2443 Fx: (425) 865-6721
everett.o.rigsbee@xxxxxxxxxx
Thanx, Buzz
Dr. Everett O. (Buzz) Rigsbee
Boeing - SSG
PO Box 3707, M/S: 7M-FM
Seattle, WA 98324-2207
(425) 865-2443 Fx: (425) 865-6721
everett.o.rigsbee@xxxxxxxxxx
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